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Extraordinary series that paints an intimate and revealing portrait of life at one of the world’s most prestigious hotels. Situated in the heart of London’s Mayfair, Claridge’s has been a watchword for discreet glamour for 200 years. The series revel’s in the detail of the daily routine, from the daily round of bed changing to the placing of flowers by the hotel florist, the hotel is a mammoth hive of human activity juggling the one off projects with the unexpected and the everyday.

This film was first broadcast: 17 Dec 2012

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38 Comments

  1. Why ants. I know they produced such antioxidants but there lots of other nature food to use. I wonder if they used ants just for an attraction but when u eating it raw while it still alive its like u same as the zombies. Hope they stop this menu totally.

  2. I've just watched a documentary about Cuba – a very poor country. It's kind of sad to see this super rich guy, a millionaire from Cuba

  3. I'm okay with rich ppl, it's part of our world BUT I don't understand how these presidents and ministers of many very poor countries can afford staying in such expensive hotels where one room is at least 700 eur per night, and it's on state money

  4. They are like family….fanjiul…of course when your worth over 8 billion…everyone is family!!!!!!!

  5. The drawback for me is the food. I love my creamy buttery pastries and Christmas desserts, beef Wellington, roasts and decent black tea, fresh brewed leaves. However for the price I would rather have many more food & cuisine choices for my stay
    (I'm talking the very best quality and taste of course).

  6. Disappointing to see Pepe Fanjul profiled, who with his brother, uses child and forced labor in their company's sugar cane fields in Dominican Republic. Just this year (2022), the US banned sugar imports from Fanjul's company because of their forced labor violations. A federal investigation found that cane cutters employed and housed by Fanjul's company were subjected to withholding of wages, abusive working and living conditions, and excessive overtime, not to mention the child labor. He is also a multimillion-dollar donor to Marco Rubio, who in turn supports the federal sugar subsidies that the Fanjuls profit from and which cost US taxpayers nearly $2 billion a year. But let's watch Pepe enjoy his expensive hotel experience while the workers that provide his riches live in squalor.

  7. Sure makes Noma look like the most pretentious money grab on the planet

  8. Just incredible…mind blowing. I can't believe this is from 2012…where has this gem been? I adore this hotel and staff. Make sure to watch the other one as well. Very heartwarming 💕

  9. Are the couple that got married still together as she’s seems very high maintenance!🤑🤑🤑

  10. Wow the manager’s and the Chinese guy smiles, are priceless. I wonder if they are happy.

  11. The hay was a terrible idea. Not only for allergies, but it looks dirty

  12. Such largesse…NB: Don't watch this after watching anything about hunger or homelessness. You won't be able to reconcile the two😏

  13. Greatest restaurant in the world and they are serving grass, ants and seaweed.

  14. Idiots, how many bacterias ants can carry into your mouth, nobody concern, the same hay. Clowns, crazy!

  15. Spontaneity and Heads of State? Don’t think so. Silly questions: why would it interest the Chef that the Presidents of Malawi and Jamaica are arriving? Staff are amazing and the GM incredible.

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